Nine booked, eight reformers
Someone doubles up on the mat, apologizes to a client who paid full rate, and quietly refunds the class. It happens three or four times a month in most studios we talk to.
About $1,100 a year in refundsEquipment aware booking for Pilates studios
ReformerRoster counts apparatus, not chairs in a room, so a class of nine never lands on eight reformers. When a client drops at 6:12 a.m., the waitlist claims her spring setting before you have finished your coffee.
The daily pinch
General purpose booking tools think a class is a number. Your studio is a room with eight reformers, one of them missing a jump board, and a tower that only two clients are cleared to use.
Someone doubles up on the mat, apologizes to a client who paid full rate, and quietly refunds the class. It happens three or four times a month in most studios we talk to.
About $1,100 a year in refundsA 5:30 p.m. drop out at 4:50 p.m. never reaches the six clients who would have taken it. The reformer sits empty while your instructor teaches to a half full room.
14 unsold spots per monthAn instructor texts at 6 a.m. that her child is sick. You work down a list of eight people while clients are already parking outside.
Roughly 5 hours a monthYou know which clients should not be on the tower and which need the wide box. That knowledge lives in your memory, so it walks out the door when you take a week off.
One avoidable injury is too manyHow the roster runs
You set the rules once, in the vocabulary you already use on the studio floor. After that the calendar enforces them without you.
Six reformers, two with towers, one Cadillac, four chairs, a ladder barrel. Each unit carries its own name, its own attachments and its own service status, so the system knows a jump board studio reformer is not interchangeable with the tower unit in the corner.
Reformer Flow asks for one reformer per client. Tower Intermediate asks for a reformer plus a tower. Jumpboard Express asks for a jump board equipped unit. Capacity is then calculated from the equipment, never typed in by hand.
Clients book the class, and the roster assigns the specific unit. When someone cancels, the first eligible person on the waitlist gets a text and has fifteen minutes to claim the exact apparatus that opened up.
Instructors publish their availability and the formats they teach. One tap sends the open class to everyone qualified, first to accept takes it, and the client roster updates with the new name before the door opens.
What is inside
Every one of these came out of a request from a studio owner who was tired of working around software that had never seen a footbar.
Each reformer, tower, chair and barrel is a bookable resource with its own attachments and springs. A class fills to the number of units that can actually run it, and not one client further.
Cancellations release the specific apparatus back to the queue and text the next eligible client with a fifteen minute hold. She confirms from her phone and the roster prints with her name on it.
Teachers set the formats they are certified to lead and the hours they can cover. An open class goes out to the qualified list at once, and the first acceptance locks the assignment.
Mark a client as cleared for tower work, restricted after a shoulder repair, or pregnancy modified, and the booking screen respects it. New instructors see the same notes you would have given them in the hallway.
See which units sit idle on Thursday evenings and which formats sell out four days ahead. Studio owners use it to retire a class time or add a second Saturday reformer session with evidence rather than a hunch.
Log a frayed strap or a worn spring against the unit itself, and the schedule drops that reformer from capacity until it is signed back in. Your service history stays with the machine, not on a sticky note.
Who this fits
Whether your schedule reads Reformer 1, Tower Flow and Chair Circuit or a classical order of exercises, the roster only cares which apparatus a class occupies. Format names are yours to write.
Studios that run a mat class in the same room as four reformers can cap both at once, so a Saturday mat class never blocks the reformers you already sold. Room and apparatus are separate limits.
The instructor view is a phone screen: today's roster, client notes, spring settings and the substitution requests you have not answered yet. You should not need a laptop to run your morning.
What changes in a quarter
These come from studios running between four and eighteen apparatus, tracked against their own first month on the platform.
Because the text goes out the second a cancellation posts and holds the apparatus for fifteen minutes, most released spots are claimed before the class starts.
The median studio in our 2026 review recovered $740 a month from cancellations that previously went unsold, at an average drop in rate of $32.
Capacity is derived from the apparatus list, so the double booking that used to cost a refund and an apology simply cannot be entered.
Substitution requests, waitlist calls and roster reprinting move off your phone and into the app, which is where most of that time was going.
Every figure above comes from anonymized platform data across 318 studios, compared against the same studio's first thirty days. Waitlist fill rate counts released spots that were claimed before the class began. Recovered revenue uses the studio's own drop in price, not a list price we invented.
A six reformer studio in our sample runs 34 classes a week and sees 29 cancellations. Before the roster, 11 of those spots were resold. After ninety days, 27 of them were. The difference is not a marketing claim, it is a text message that goes out in under a minute.
From the studio floor
Three owners, three room sizes, one shared complaint about the software they left behind. Each of them still teaches on the floor every week.
We run eight reformers and two towers, and our old system treated all ten as one pile of seats. The first week here, the 6 a.m. class stopped selling a tower spot to someone who was booked on a reformer. My instructors noticed before I told them anything.
The waitlist is the part that pays for it. Last month it refilled 26 of the 29 spots that opened inside twelve hours of class time. That used to be me, texting people one at a time, usually too late.
I had a teacher call out at 5:40 in the morning in February. I tapped once, three qualified people got the request, and Kate took the 6:15 before I finished getting dressed. Two years ago that was a canceled class and eleven refund emails.
Pricing
You will not be charged a percentage of a package sale, and adding a client or a class time never changes what you pay.
$59 per month
For a single location running up to eight bookable apparatus.
$119 per month
For a busy single location with unlimited apparatus and a full teaching team.
$239 per month
For two locations sharing a client list, a teaching team and one set of reports.
Every plan is billed monthly in US dollars and can be cancelled at any time from the billing screen. No setup fee, no annual contract, no commission on your package sales. If you run three or more locations, ask us for a quote in the form below.
Questions we get on the first call
Plans are $59, $119 or $239 per month depending on how many studios and apparatus you run. There is no setup fee, no onboarding package to buy and no percentage taken from your class revenue. Billing is monthly and you can cancel at any time from the billing screen. If you outgrow a plan mid month we prorate the difference rather than charging you twice.
Most studios are taking live bookings within one afternoon. You enter your apparatus list once, tag each class template with what it needs, then import your client list from a CSV export. Our team reviews your first published week with you before you send the announcement email to clients.
Your client list, class history and package balances belong to your studio, not to us. Data is encrypted in transit and at rest, hosted with a SOC 2 aligned provider in the United States, and exportable to CSV at any time without asking us first. We never sell client records and we never market to your clients.
Card payments run through Square or a merchant account you already hold, so package sales and drop ins settle where they always have. Instructor hours flow out as a payroll ready CSV that works with Gusto and ADP. Class times sync both ways with Google Calendar and Apple Calendar so a substitute sees the change on her phone.
Cancel from the billing screen and the plan stops at the end of the current month. Before you go, export clients, packages, attendance history and outstanding waitlist entries in one archive. We keep the account readable for thirty days in case you change your mind, then delete it. No exit interview, no retention call.
That is exactly the case we built for. Each apparatus is entered on its own with its own name, so three Balanced Body reformers, one with a tower and two older units without a jump board, are four different bookable resources. A class template requests the apparatus it needs and the calendar refuses a booking the equipment cannot support. If a spring set is out for service you mark that unit down and the schedule reprices its capacity immediately.
Spring Line
Spring Line reports on the arithmetic, the apparatus and the employment rules behind a group reformer schedule. Three of the latest pieces are below.
numbers and benchmarks
Reformer count sets your ceiling on revenue per hour and your floor on rent and payroll. Here is how to work the arithmetic backward from your lease and your instructor rate.
regulation and compliance
Fixed schedules, studio scripts and required trainings all push instructors toward employee status. Here is what the classification tests look at and what reclassifying actually costs per class.
practical guide
Springs lose tension, ropes fray from the inside and footbar hardware loosens under group class volume. A concrete inspection rhythm and replacement window for every wear part.
Talk to us
Send the shape of your studio: how many reformers, how many towers, which class formats you run and where the schedule usually breaks. We will build that week in a demo account and walk it with you on a call, so you see your own apparatus in the calendar rather than a sample studio.
Replies come from a person who has sat in on studio openings, usually within one business day. Prefer to skip the call and put your reformer count in writing? Email jimenezjulien42@gmail.com instead.
No card is required to see the product, and we do not add you to a mailing list. Prefer email? Write to jimenezjulien42@gmail.com.